Frequently Asked Questions
Do I have to be Greek to participate in the race?
Absolutely not! We invite all to participate in our race! We welcome friends, family members and anyone else who wants to contribute to an amazing cause while having fun!
I signed up for a previous Divine Nine 5K but I forgot my password. How do I reset it?
To reset your password, click here
You will be sent a link that will allow you to change your password.
I’m in charge of rallying my group. How do I sign up my organization or my sorority/fraternity chapter?
You can view all the details about managing your group here
How do I resend my confirmation email?
If you cannot find your confirmation email, or if you edited your registration information and need to send an updated copy, then you can do so as explained here
Can someone pick up my goodie bag for me?
You bet. As long as you send them with a printed or electronic copy of your confirmation email.
Can I pick up my bib, goodie bag and t-shirt on the day of the race?
Yes, please visit the Bag Pickup tent upon arrival.
Can I transfer my bib to another runner?
No, unfortunately you cannot do this at this time.
I’ve paid for multiple participants, but only received one confirmation email?
Each runner will receive a separate confirmation email to their own email address.
Running is not my thing. Can I just make a donation?
We understand. You certainly can make a donation
. We thank you for your support !
Can I register a child under 18?
Yes! There are no age restrictions so long as the child is healthy enough to do so. Children under the age of 12 must be supervised at all times.
When will I receive my results?
Our timing service company will have a kiosk onsite that allows participants to view and print their results. In addition, your results will be posted real time at DivineNine5K-Chicago
I have ordered additional merchandise through the store. When will I receive my order?
You may choose to have your merchandise shipped to you or picked up during bag pickup. All shipped orders will be received within three weeks of your order.
Where does my money go?
100% of proceeds will go toward a scholarship for high school seniors.
What time does the race start?
The race will begin promptly at 8:00 a.m.
What happens if there is bad weather?
A little rain won’t stop the race. However if there are major weather warnings, check your email for updates.
What happens if I require first aid?
No worries. We will have course marshalls along the route to assist you in any way. In addition, we have EMT services onsite.
Where are we running exactly?
You can find the Course Map here.
Will there be portable toilets onsite?
Yes and you can find the Site Map here.
Can I register the day of the race?
Absolutely. Simply visit the Registration tent then proceed to the Bag Pickup tent to receive your goodie bag.
Are strollers or pets allowed?
Strollers are allowed however pets are unfortunately not allowed.
Running’s not my thing. Can I walk the course?
Of course. If you plan to walk the whole distance, we request that you allow runners closer to the beginning of the start line.
When do I receive my medal?
All finishers receive a medal right after crossing the finish line. You deserve it!
I still need answers!
Please click here to contact us and we will get back to you with an answer.